Frequently Asked Questions

Absolutely. We are a global firm. Online fraud knows no borders, and we work with banks, regulators, and exchanges worldwide to recover funds for clients in over 50 countries.

We support recovery of all major fiat currencies (USD, EUR, GBP, AUD, CAD, etc.) as well as most major cryptocurrencies (Bitcoin, Ethereum, USDT, USDC).

Timelines vary significantly based on complexity. A straightforward chargeback might take 30-60 days. Complex international wire fraud or crypto tracing cases can take 3-9 months. We prioritize efficiency but depend on the responsiveness of third-party institutions.

We carefully assess cases before taking them on. For cases we accept, we maintain a high success rate. However, no honest recovery firm can guarantee 100% success. If we don't think we can win, we will tell you upfront.

We offer a free initial consultation. For most cases, we operate on a 'No Win, No Fee' basis or a fixed fee model depending on the case type. This will be clearly explained in your case assessment.

To start, we just need your story. As we progress, we will need proof of ID, bank statements showing the transactions, and any communications with the scammers.

Yes. We adhere to strict global data privacy standards (including GDPR and CCPA). Your data is encrypted and only used for the purpose of your claim.

Yes, in many cases. While crypto transactions can't be 'reversed' like credit cards, we can trace the funds to a centralized exchange (CEX) and use legal processes to freeze and recover the assets.